We’ve enhanced guest management for calendars, giving businesses more flexibility over the information they collect from guests while improving guest contact data.
Capture Guest Phone Numbers
Previously, guest details were limited to name and email. Businesses can now choose which information they want to collect for each guest:
- Name & Email
- Name & Phone
- Name, Email & Phone
- Guest Count Only — collect only the number of guests without creating guest contacts
When you collect guest details, the system automatically creates or matches a contact for each guest using their email and/or phone number.
For existing calendars:
Calendars already collecting guest details will continue with Name & Email, so the existing booking experience won't change.
For new calendars:
Guest details will default to Name, Email & Phone, helping businesses capture richer guest information from the start.
More Accurate Guest Timezones
Guest contacts created during a booking will now inherit the primary contact’s timezone
instead of automatically using the business timezone. If the guest already exists as a contact in the CRM, their existing timezone will remain unchanged.
Why This Matters
These enhancements allow businesses to:
- Capture the guest contact information most relevant to them
- Create richer guest contact records with phone numbers
- Keep timezone information consistent across attendees
